GAURAV SHARMA
IT professional with hands-on experience in Linux administration, Windows Server management, enterprise infrastructure support, monitoring, troubleshooting, virtualization, networking, and security hardening.
Supporting enterprise infrastructure end to end
Gaurav currently works as an IT Support Engineer at Silvereye IT Solutions, where he is deputed to support enterprise infrastructure for ESIC Delhi.
His work spans RHEL-based Linux administration and Windows Server environments, keeping production systems available and performing, while managing virtualization on OpenShift Container Platform and handling core network services.
- RHEL administration
- Windows Server
- Production infrastructure
- Monitoring & troubleshooting
- OCP virtualization
- Network services
- Security hardening
- Documentation
- Cross-team collaboration
Professional Experience
IT Support Engineer — Silvereye IT Solutions
- Administer RHEL-based Linux servers and Windows Server environments for ESIC Delhi.
- Maintain availability and performance across production systems.
- Manage OpenShift Container Platform virtualization infrastructure.
- Perform VM provisioning, configuration and lifecycle management.
- Configure DNS, DHCP, routing and firewall rules.
- Perform system monitoring, OS updates and security patch management.
- Troubleshoot hardware, software and network issues.
- Manage users, permissions and system configurations using Linux CLI and SSH.
- Develop SOPs, technical runbooks and process documentation.
- Collaborate with cross-functional teams on infrastructure solutions.
Technical Skills
Filter by category to explore the stack.
Tools & Environment
OS & Servers
RHEL 8/9, Windows Server 2019/2022, Ubuntu
Monitoring
System logs, performance metrics, uptime tracking
Virtualisation
OpenShift (OCP), VMware vSphere, Docker
Security
Firewalld, SELinux, SSH hardening, access controls
Networking Tools
Wireshark, nmap, ping, traceroute, netstat
Scripting
Bash, Linux CLI utilities, cron jobs
Remote Access
SSH, PuTTY, RDP
Version Control
Git, GitHub
Documentation
SOP writing, runbooks, MS Word, Confluence-style docs
Infrastructure & Technical Lab
Linux Administration
RHEL server administration, SSH, permissions, system monitoring, patching and troubleshooting.
Virtualization
OpenShift, VMware and Docker, plus VM lifecycle management.
Networking
DNS, DHCP, routing, firewall configuration and network troubleshooting.
Security
SELinux, firewalld, SSH hardening and access controls.
Automation & Scripting
Bash, Linux CLI utilities and cron jobs.
Education
Master of Computer Applications
Bachelor of Science in Computer Science
Certifications
Network Security Fundamentals
Palo Alto Networks Cybersecurity Academy
IT Customer Support Basics
Cisco Networking Academy
Intermediate SQL
HackerRank
Intermediate Problem Solving
HackerRank
Let's Connect
Interested in infrastructure, Linux administration, enterprise systems, or technical collaboration? Let's connect.
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